At StayIn Paradise, we understand that travel plans may change. Our cancellation policy is designed to be fair and transparent for both guests and property partners. Please review the following terms before making a reservation.
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Cancellation Request
- Guests can cancel their booking through their account dashboard or by contacting our support team.
- Cancellation requests are considered valid only after confirmation from StayIn Paradise.
- The applicable cancellation policy displayed during booking will apply.
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Free Cancellation
- Some properties may offer Free Cancellation before a specified date.
- The free cancellation period will be clearly mentioned on the property's booking page before payment.
- After the free cancellation period expires, cancellation charges may apply.
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Cancellation Charges
Cancellation charges depend on the property's individual policy. A typical cancellation schedule may be:
| Cancellation Time |
Refund |
| More than 7 days before Check-in |
100% Refund* |
| 3–7 days before Check-in |
50% Refund* |
| Less than 72 hours before Check-in |
No Refund |
| No Show |
No Refund |
*Processing charges or payment gateway fees may be deducted where applicable.
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Non-Refundable Bookings
- Some promotional offers, discounted rates, festive packages, or special deals are Non-Refundable.
- These bookings cannot be cancelled.
- No refund will be issued once the booking is confirmed.
- The booking page will clearly indicate if the reservation is non-refundable.
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Refund Processing
- Approved refunds will be credited to the original payment method.
- Refund processing typically takes 5–10 business days, depending on the bank or payment provider.
- Processing time may vary during weekends or public holidays.
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Booking Modifications
Date changes, guest name changes, or room upgrades are subject to:
- Property availability
- Applicable price difference
- Property approval
Additional charges may apply.
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Property Cancellation
- If the property cancels your confirmed booking due to operational reasons:
- You will receive a full refund, or
- We will assist you in finding a similar accommodation, subject to availability.
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Force Majeure
StayIn Paradise shall not be liable for cancellations caused by circumstances beyond reasonable control, including:
- Natural disasters
- Government restrictions
- Pandemics
- Civil disturbances
- Technical failures
- Any other force majeure events
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Contact Us
For cancellation assistance or refund-related queries:
Call Us: 0124-6201611
Email Us: support@stayinparadise.com
Our support team is available to assist you with your booking and cancellation requests.